The Comedy Vault FAQs
How many shows do you have each week?
We typically have our Open Mic night on Wednesdays and 5 comedy shows going from Thursday through Saturday nights.
What time do your shows start?
Wednesday’s Open Mic starts at 8pm (doors open at 7pm). Thursday night’s show starts at 7:30pm (doors open at 6:30pm). Friday and Saturday we have 2 shows each night; a 7pm (doors at 6pm) and a 9:30pm (doors at 9pm)
What are your box office hours?
Our phones are live one hour before the doors open each night. Our physical box office opens once the doors open.
How do I get a hold of someone when the box office isn’t open?
You can leave a voicemail which will be returned as quickly as possible or you can email us at comedyvaultbatavia@gmail.com.
What does a typical comedy show consist of?
We usually have a Host, a Feature comic, and our headliner. The show lasts about an hour and a half.
Do you have a drink minimum?
Yes. We require a 2 item purchase minimum per person. That can be a drink from our fully stocked bar or something from our food menu.
Do you have to be 21 or older to attend a show?
Yes. Unless the show is billed as all ages or 18+, all of our regular shows are 21 or older. You must show a valid ID to enter the building.
What forms of payment do you accept?
We accept all major credit and debit cards. We authorize your credit card once we start your food and drink order and bring you your paid receipt once the show is done.
Can we leave the venue during the show?
There is no re-entry allowed.
Can we vape inside the club?
No. There is no smoking or vaping allowed in the club at all. Once you are seated, you cannot leave to smoke till after the show.
Can we talk to the comics?
We have a zero tolerance policy for hecklers and table talk. Most of our comics do not want people talking to them during their set. We enforce the no table talk because it is unfair for the people around you to have to hear your comments on a joke when they paid to hear the comic, not you. Hecklers and anyone else who disrupts the show will be asked to leave without the option of a refund and a 20% gratuity will be added to your bill.
I am not able to use my tickets, can I get a refund?
There are no refunds or exchanges allowed unless the show is canceled or rescheduled. All sales are final.
Can we pick where we want to sit?
All shows are a first come first serve basis. We seat cabaret style based on the size of the party. We will make exceptions for handicap, disabled, and/or any other situations on a case by case basis. We suggest you come as early as possible to get seats closer to the stage. We do not offer any standing room tickets.
Can we sit with our friends who also bought tickets?
Our staff will do the best we can to seat you with your entire party. If you have a party of 6 or more, please make a note on your ticket order or contact us prior to the show to let us know. Since it is first come first serve seating, we cannot guarantee that your entire party will be able to sit with each other especially as we get closer to the start of the show.
When do the doors officially close?
We close the box office and doors 5 minutes after the show starts. Anyone that arrives after that point will not be able to attend the show.
Can we take pictures during the show?
No. There is absolutely no pictures or video recordings allowed during the shows. If you are caught filming or taking pictures, you will be asked to show us your phone, delete any footage you took, and you will be asked to leave.
Where can we park for the show?
There is street parking on Wilson St. We have a parking lot behind the club that is permit parking for overnight only so you can absolutely park there for the show. There are parking lots just east of our building and down River street as well as a parking garage.
Can we stay after the show and continue to drink and eat?
No. We are not set up as a restaurant or a bar. We have several amazing restaurants within walking distance of the club that would happily help you continue your evening fun.
Can I order food and drinks throughout the entire show?
Our bar and kitchen open as soon as the doors open. We do a last call for food around 30 minutes before the show ends so that everyone has time to enjoy what they order. Last call for drinks is about 10 minutes before the show ends so that our staff has time to get you your last drink and process all the payments before the show ends.
Can we meet the comics?
That is entirely up to each comic and will be announced during the show if they plan on doing a meet and greet or sell any merchandise.
The show says it’s sold out on your website. Can we order tickets at the door?
No. Once a show is sold out on our website it is completely sold out.
Do you charge any additional service fees?
We charge a percentage on all ticket sales for service fees. We also charge a 3% Credit Card Processing fee on all orders during the shows. We also charge a 20% gratuity for all parties over 6 as well as any one who walks out without signing their credit card receipt or is asked to leave because they disrupted the show.
Where can I purchase tickets?
You can purchase tickets to all of our shows on our website www.comedyvaultbatavia.com or through our box office.
Box Office Hours:
Wednesday 7pm - 9pm
Thursday through Saturday 5pm - 9pm